Let’s take a break from talking about sleep, food and activity goals. I am going to bring it back to why I do what I do the way I do!
I like to spend time with my patients. My appointments are longer than typical health care practitioners in similar fields such as other osteopaths, chiropractors or physiotherapists. Having worked in this industry since 2007, I have heard a lot of feedback from patients about what they value, often they have felt unheard or rushed by a health care practitioner. I have come to learn that a lot of pain management and pain resolution starts when a patient feels heard. This works in two ways;
One, the patient feels they have the time to say what they want to say about their experience of pain.
Two, as a practitioner it allows opportunity to really understand someone’s pain and their personal values and attitudes towards life, lifestyle choices and any treatment or rehab I suggest.
I see what I do as a partnership with the patient. We discuss and share the decision making of how to manage and treat. I want patients to feel empowered by what we discuss and how I treat. This enables me to help a patient develop the tools to often help themselves and really understand what is going on with their injury or issue.
My initial appointment, if we have never met, I allow an hour. This gives time for the niceties and a full assessment with lifestyle choices and previous history included, It allows for a thorough physical assessment. This may include special tests, recognised by any healthcare practitioner, range of movement, replicating things that aggravate the issue. Finally, I summarise what I have found or assessed for, and treat with manual therapy (AKA hands-on treatment ) and advice on appropriate rehab exercises to do. Because I allow a good length of time we have chance to really get to grips with more nuanced lifestyle choices and personal values.
A follow up appointment is up to 40 minutes. I give this time to be able to really check in with the patient and understand what has worked, how they feel they have improved and how the exercises went. I see a lot of people that in life just feel rushed and enjoy wanting to provide that extra time. This is about patients being individuals and having their own story to tell and I want to hear it.